Rota Support

Help with importing, planning, comparing, and backing up rosters, plus Pro purchases, reminders, and widgets.

Rota is offline-first. No account is required. Roster data is processed and stored locally on your device.

Importing a roster

Rota supports PDF, Excel, CSV, PNG, JPEG, and WebP files. Choose Import roster file, review the detected fields, correct any rows if needed, then confirm the import.

Text PDFs are read directly on your device.
Scanned PDFs and images use on-device text recognition. Review the result for possible OCR errors.
If a file from iCloud or another provider cannot be read, download it to the Files app first and try again.

Planning and extending rosters

Switch to Plan mode to create or edit any number of blank rosters. Blank rosters, manual shift assignment, member libraries, and library synchronization are available to Free users.

Rotation repeats a shift cycle for each selected member.
Rule generation considers staffing needs, consecutive shifts, balance, and night-to-morning transitions.
Auto-extend continues an existing roster into a later date range and shows a preview before saving.
Member libraries are independent reusable name lists. Editing a library does not immediately change roster members; open that roster and choose Sync to this roster to preview and apply name changes. If a source member is no longer available, you can keep or remove the roster member during synchronization, and recover a removed member later.

Merging and comparing rosters

In the roster overview, select at least two rosters, then open Set operations.

Merge creates a new editable roster from the selected rosters. Review any dates where source rosters overlap.
Overlap and Compare open a monthly analysis showing shared work days, shared days off, differences, and days when only one selected person or roster is working.
Analysis views do not change or create roster data.

Rotation, rule generation, auto-extend, set operations, and file export are Pro features. Blank rosters, manual scheduling, multiple member libraries, and explicit library synchronization remain Free.

Pro purchase and restoration

Pro is a one-time purchase. To upgrade or restore a previous purchase, open Settings, tap the membership card, then choose Upgrade to Pro or Restore purchase. You can also open the same upgrade sheet from any Pro feature.

Use the same Apple Account that made the original purchase.
Make sure the device can connect to the App Store while purchasing or restoring.
If no purchase is found, verify the Apple Account and try again later.

Rota never receives your card or bank details. Payments are processed by Apple.

Reminders, calendar, and widgets

Shift reminders

Enable notifications in Rota and in iOS Settings. Reminders are scheduled locally on your device.

Shift alarms

On iOS 26 or later, a shift alarm is a stronger, separate alert from a normal shift reminder. Open Settings → Shift alarms, choose a roster and one of its shifts, then choose whether the alarm follows the shift start or end. The time can be before, at, or after that anchor, with an optional 5, 10, 15, or 30 minute snooze.

Alarm access and notification access are separate system permissions.
Free includes one saved alarm rule. Pro allows unlimited rules, including multiple rules for the same shift.
A disabled rule remains saved and still uses its slot. Imported rosters are not rebound automatically; edit the rule if you want it to follow a new roster.
Test alarm schedules a one-minute test without creating a saved rule or using the Free rule slot. Repeating the action replaces the same temporary test alarm.
Alarms are calculated and scheduled on your device. If one does not ring, check Rota's Alarm access in iOS Settings and confirm the selected roster still contains that shift.

Calendar sync

Use Sync to calendar and allow calendar access. Rota writes events to a dedicated calendar that can be viewed in your calendar app.

Home Screen widgets

Add a Rota widget from the iOS widget gallery. If its content is stale, open Rota once after changing the active roster.

Backup, restore, and deletion

Export backup creates a local .rota file that you choose where to save or share.
Restore from backup replaces the current local data with the selected backup.
Clear all data permanently removes local rosters and settings. Export a backup first if you may need them later.

Contact support

When contacting us, include your device model, iOS version, Rota version, and a short description of what happened. Do not send private roster data unless it is necessary and you are comfortable doing so.

Email Rota Support

Email: muyang7513@gmail.com

Rota（轮班表）使用帮助

这里提供班表导入、排班、比较、备份，以及 Pro 购买、提醒和小组件等功能的帮助。

Rota 以离线为先。无需注册账号，班表数据只在你的设备本地处理和保存。

导入班表

Rota 支持 PDF、Excel、CSV、PNG、JPEG 和 WebP 文件。选择导入排班文件，核对识别出的字段和班次，必要时修正内容，然后确认导入。

文字 PDF 会直接在设备本地读取。
扫描 PDF 和图片使用设备端文字识别，导入前请检查可能的识别错误。
如果无法读取 iCloud 或其他云盘中的文件，请先下载到“文件”App，再重新尝试。

排班与自动续排

切换到排班模式即可新建或编辑任意数量的空白班表。创建空白班表、手动安排班次、使用成员名库和同步名库均向 Free 用户开放。

轮转排班会为选中的成员重复指定班次循环。
规则生成会综合考虑每日需求、最多连续上班、工作量均衡和避免夜班后接早班等条件。
自动续排可将现有班表延续到后续日期，并在保存前提供预览。
成员名库是彼此独立、可跨班表复用的姓名列表。修改名库不会立即改变班表成员；请在对应班表中选择同步到本表，预览后再应用改名。来源成员失效时，同步时可选择在班表中保留或移除，已移除成员之后仍可恢复。

班表合并与比较

在班表总览中选择至少两张班表，然后打开集合操作。

合并会将所选班表生成一张新的可编辑班表；如果来源班表在同一天存在重叠，请检查合并结果。
交集和差集会打开按月分析日历，显示都上班、都休息、安排不同，以及只有一个所选人员或班表上班的日期。
分析视图不会修改原班表，也不会生成新班表。

轮转排班、规则生成、自动续排、集合操作和文件导出属于 Pro 功能。空白班表、手动排班、多个成员名库及显式同步保持 Free。

Pro 购买与恢复

Pro 为一次性买断。如需升级或恢复以前的购买，请打开设置，点击顶部会员状态卡，然后选择升级 Pro或恢复购买。打开任意 Pro 功能也可以进入同一升级面板。

请使用最初购买时的同一个 Apple 账户。
购买或恢复时，请确保设备可以连接 App Store。
如果未找到购买记录，请核对 Apple 账户后稍后重试。

Rota 不会接触你的银行卡或银行信息，付款由 Apple 处理。

提醒、日历与小组件

班前提醒

请在 Rota 和 iOS 系统设置中允许通知。提醒只在设备本地排程。

班次闹钟

在 iOS 26 及以上系统中，班次闹钟是独立于普通班前提醒的强提醒。打开设置 → 班次闹钟，选择一张班表及其中实际使用的班次，再选择跟随班次开始或结束。闹钟时间可以提前、同时或滞后，并可选择 5、10、15 或 30 分钟的稍后提醒。

系统的“闹钟”权限和“通知”权限彼此独立。
Free 包含一个已保存的闹钟规则位；Pro 规则数不限，同一班次也可以添加多条规则。
关闭规则只会停止调度，规则仍被保存并占用名额。导入新班表后不会自动换绑，需要时请手动编辑规则。
测试闹钟会安排一分钟后的临时测试，不会创建已保存规则，也不占用 Free 规则位；重复操作只会替换同一个临时测试闹钟。
闹钟只在设备本地计算和调度。如果没有响铃，请检查 iOS 设置中的 Rota 闹钟权限，并确认所选班表仍包含该班次。

同步到日历

使用同步到系统日历并允许日历权限。Rota 会将事件写入专用日历，可在系统日历 App 中查看。

主屏幕小组件

可从 iOS 小组件库添加 Rota。切换当前班表后，如果内容没有及时更新，请打开一次 Rota。

备份、恢复与删除

导出备份会生成本地 .rota 文件，由你选择保存或分享的位置。
从备份恢复会用所选备份替换当前的本地数据。
清空全部数据会永久删除本地班表和设置。如将来可能需要，请先导出备份。

联系支持

联系时请提供设备型号、iOS 版本、Rota 版本和问题经过。除非确有必要且你愿意提供，否则请勿发送包含个人信息的真实班表。

发送邮件获取帮助

邮箱：muyang7513@gmail.com

隐私政策：muyang.dev/rota/privacy.html